Return & Refund Policy
At Edan Henwick we pride ourselves on the quality of our products and on the personal support we provide our customers. We thank you for shopping at Edan Henwick, however, if you are not entirely satisfied with your purchase, we’re here to help.
If for what ever reason you are not completely satisfied with your item you have 14 calendar days to return from the date you received it in which to contact us for a return. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5 days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
For our return address, or of you have any questions on how to return your item to us, please do get in touch.